Ernie C Johnson |
2019-03-14

Love it, just smaller and filters out debris 50micron (little thinner than piece of paper). I was hoping it would filter out the red silt (see pic of next filter in line), but nearly all the sediment is picked up by the 25micron filter. The 3rd filter is 5micron, and barely pics up anything. Notice how red the white element in the second filter has become, after only about 100 gallons. I just purchased house on hill 325' above the river, and a couple miles from Mississippi River (NW Illinois) and there were not filters or softener on water coming out of 400' well. This filter is great, but I need a bigger, finer micron, self-flushing filter with clear tank so I can tell when to manually flush. Or better yet, there is one that can be put on a timer and flushes itself, made in Italy for about $325, but $200 shipping. I added Waterboss iron/sulfur filter (in water little iron, some sulfur smell), then Morton softener. This filters out small black grit, that's all it does for my water.

Dawn Song |
2019-05-04

This type has a great design such that we can install vertically, which means no need to build a square loop. Less work means less errors! However, it is kind of confusing for me at very first that I cannot flush out sediments as seen in the picture I took. After two weeks, I started realizing what's called back-flushing and why it is called back-flushing. We need close the main incoming valve such that no water will be pressed into the filter, then open the filter's flush value, the remaining water in the pipe will flow back to flush away all the sediments. I believe the highlight is iSpring's service. Don and Nick are very helpful on the phone (678-261-7611) and emails (support@123filter.com). Their product not only has high quality and genius design, but has ONE year warranty from which we can have peace in mind to buy. I would definitely consider iSpring first when I need any other filter and I would suggest its product to my friends too.

A cust |
2019-04-09

I received the item quickly for my project to renovate our home water system and after opening, inspecting to ensure all items were present, I was concerned about the weight of the item. The filter is made well, but is heavy. So, in planning for the install of this item, I would recommend some type of bracket be made for this filter for future installers to make the installation better and more durable over the longer term. I ended up using stand-offs to secure my lines, and where this filter is mounted, I used two, one above and one below, and it seems relatively stable and durable with that. I did experience leaks at the SharkBite fittings; however, this was my own fault and I should have used both connection paste and the included Teflon tape together. Wherever I did not, I experienced some small leaks in my new system, and so I would highly recommend to anyone doing this type of project to use both on any threaded connections, as that worked best. No leaks were noted in the unit itself, or at the rotating head, which surprised me. No real pressure drops were noted and I have three gauges in my system, one at the pressure tank manifold, one at the input to the iSpring WGB21B 2-Stage Whole House Water, and I would see those drops, I think. I only noticed about a 5-psi difference between supply and output pressures. However, I did not use ¾” lines in my setup and used 1” lines throughout until it meets the house system which does reduce to ¾” at that point. So far, and it has only been about three days now, but the filter is performing as described in my system. For the manufacturer, I would add a bracket kit.

Sir Wolly |
2020-09-25

Installed it today (Sept 2020) and it works very well. No leakage. Easy to install with Sharkbites. Flushing is also easy. You have to order an extra 1/4" PEX Tubing for the flushing. The screws they got with the filter are not helpful at all. We used much sturdier ones. Also the bracket is too short. I had to put up an extra 1" board to be align with the whole house water filter device.11.March.2021 - a little update:I added one photo to let you see how much debris it filter only after one day. The video shows how to flush it. Unfortunately some debris always got stuck in the scraper. So we have to clean it weekly.I was not able to find a replacement filter in Canada. It is better to have one at hand so you simply exchange them and can clean one while the other one is inside the housing.I wrote to ISpring USA and they promised to send me one.26.03.2021:Thanks to ISpring who send me a replacement filter for free. Very much appreciated.

TT |
2021-01-12

We live in the Ottawa area on the eastern extremity of the Canadian Shield where the subterranean water courses are very rich in iron, this manifests as ferrous oxide together with sediment in our well water. I installed the WSP50GR in March 2020 as a pre-filter to extend the life of our water softener. iSpring provide access to the manual online so preparation for installation was easy. Installation is a breeze using conventional fittings for Pex, copper, CPVC, etc. I read the manual and got the correct parts for my specific installation ahead of time. If you choose to have a plumber do the installation he or she will probably enjoy the job, it’s that easy. I reconfigured our filtration layout in December to add an oxidizing iron filter and changed the orientation of the WSP50GR ports from the original horizontal to vertical, it works very well in either position. Once installed there is a small amount of movement possible between the filter body and the mounted flange that is accommodated through the ‘O’ ring seals. The movement is to allow for changing the filter body orientation. There is no movement during operation and no leakage. Observing material on the filter is easy as is using the scraper to dislodge the stubborn stuff.From March to October the unit gave excellent service when I back-flushed it every two days and used the scraper approximately every four days. Beginning late in December I noticed that the unit was plugging prematurely. The cause appears to be a lot of new home construction in our area with associated well drilling. Once I removed the mesh, cleaned it with hot soapy water and air dried it we had full pressure again. Because the mesh cleaning is now required so frequently I wanted to increase the filtration mesh size from the standard 50 micron to 100 micron for the construction period. I contacted iSping to ask if this was possible and if so to request the substitute part number. I received immediate and excellent assistance from Richard in their customer support department. I did a lot of research before choosing the WSP50GR and made a good choice. The unit is easy to install, works very well and could not be easier to service. The unit gauge allows water exit pressure to be monitored and compared with well pump pressure. I have provided a picture of the install and the flow diagram for explanation.

Allen Howard |
2020-12-29

picked up a couple of Sharkbite 3/4” male NPT fittings and a couple of 3/4” Sharkbite ball valves and finished the install in 15 minutes. Installation steps were... 1. Turned off the main water supply.2. Opened the nearest faucet to drain as much water as possible.3. Cut the existing 3/4 copper pipe. Used a bucket to catch any residual water in the line.4. Teflon taped the MNPT fittings5. Decided that I didn’t need the supplied bracket to support the unit. I can install it later, if needed. Right now, the bracket holds the wrench.6. The unit allowed me to turn it 180° to match my water flow direction.7. Put it all together on the line.8. Turned the main back on along with the new valves.9. Recorded a baseline pressure/flow reading from the unit’s gauge to know when it’s time to flush and scrape it.10. Done!I debated which mesh, 50 micron or 100 micron, would be the best fit for my well water. Decided on the 100 micron. A few days after install I noticed that the mesh wasn’t catching a lot of material while my whole house filter down the line was getting slammed, so I emailed Don in customer service. He was responsive and professional, even during the holidays and the pandemic! He let me know that he was sending me out a 50 micron mesh to fix the problem. Great customer service, iSpring!I really like this spin down with built-in scraper unit although I wish I could have afforded the automatic one. I really don’t want my wife with her bad back having to go in to the crawl space to service the unit. Either way, I’m thinking about tying this in to my drain which is about 10 feet away. The 5 gallon bucket works fine, for now, though. Overall, I’m very happy with the product and the customer service.

Scott Middleton |
2020-12-23

installed on a Bosch demand heater feed. it uses REAL and proper brass fittings! that is a big deal. rather than the plastic crap people are selling. also can orientate the proper supply direction! important feature. so you dont have to waste a ton of time and extra plumbing to get the correct direction of flow.

Moe |
2020-09-22

To start things off, I am currently on municipal water and you would think that the water would be clean with no sediment, but sadly that is wrong, I have had this installed for almost two months now and I flush it weekly and I always get some dirt out of it. This filter installed easily, does not have any leaks and the gauge is accurate. The build quality is great! Mind you the sediment 20" filter would stop it but having this before the three big filters will just extend the life of these filters and mean better water flow. I have a house on well water and when time comes I will be getting the iSpring spin down filter installed, but considering that the water lines are in the crawl space I will be getting the iSpring automatic one that I can set to flush automatically for the added convenience. Overall, I have always been satisfied with iSpring's customer service and Nick is very helpful and respecful on every occasion we spoke. I have been using iSpring products since 2016 and I have recommended and purchased them for friends and family as well!

Anthony Shaffer |
2020-05-16

Works as advertised. Fast shipping,

David Smith |
2020-04-29

Would definitely recommend the product, more importantly I would recommend doing business with this company. What an exceptional product.