lc |
2020-02-11

We have really bad water that has bentonite clay in it from our well water. They are doing lots of residential housing and land development in our area and the aquifer seems to be much "dirtier" than usual. We were replacing two 5 micron cartridge filters every week. These cartridges cost anywhere from $25-$30 each and we have to keep several in stock so they get expensive quickly.NOTE: In the pictures, the water flow is from right to left so the first filter is the one closest to the iSpring filter.We installed the iSpring filter according to the instructions but made 2 modifications. Instead of using the 3/4 inch Sharkbite fittings that came with the filter, I used 1 inch Sharkbite fittings to match our 1 inch pipes. Instead of using the supplied 1/4 inch drain out of the bottom of the iSpring filter, I wedged a 1.5 inch vacuum hose into the bottom of the housing which allows the filter to discharge and remove more debris faster.Our filter cartridges would get so plugged that the water pressure would drop to 10-15 psi and we had to change at least 1 cartridge and sometimes both just to take a shower.After putting in the iSpring filter, it had been several weeks and the first cartridge was pretty full of loose debris but the pressure was still in the 40-50 psi range. After changing the first filter and waiting a few days, the water pressure dropped to 0 psi on both filter housings. The pressure gauge at the water pump from the well was at 50 psi. You can see in the movie that you can rotate the housing to loosen up any debris on the iSpring filter mesh. I did not have any buildup so nothing came off. I put a shutoff valve just before the iSpring filter which turned out to be very convenient. When I turned on the discharge valve at the bottom of the iSpring filter, you can see the reason why the pressure was at 0 psi, the iSpring 50 micron filter mesh was completely clogged. I used the main shutoff valve to send water into the iSpring and then turned it off to send water from the first filter cartridge back to the iSpring filter. This turbulence allowed the buildup of debris to loosen up and flush out the bottom of the iSpring filter housing.After a month, I have only had to change 1 filter cartridge.NOTE: I have been turning on the iSpring discharge filter manually 1-2 times a day. I could probably go a few days but it is so easy to just turn it on for a few seconds and watch the debris slide off the filter mesh and into the bucket. I haul out the bucket once a week to pour into the landscaping. It is much easier, faster, and cheaper than turning off the water and changing filter cartridges. I am not using the automatic timer unit yet but I hope to figure out a good pattern and since I have a plugin nearby, it will be handy to use whenever I go on vacation.You can take the iSpring housing off to clean the metal filter mesh. This can take a while because you want to be careful no to damage the metal mesh. I contacted Nick at 123filter.com and he send me a replacement filter mesh. I wish they were available to purchase. I clean the metal filter mesh with Fast Orange microgel and a very soft toothbrush. The Fast Orange helps the bentonite clay come out of the metal mesh and cleans up almost like new as you can see in the photos. With the replacement filter mesh I got from Nick, I can replace the filter mesh with a clean one and take my time cleaning the dirty one.

Brian |
2021-02-21

I have a private well on my property and my whole house filter was being overtaken by sediment every week or two. I needed something to get rid of the larger sediment to help my main filter to last longer. This device has been amazing! It was really easy to install because it included the push to connect fittings already. I just had to cut the PVC, built a simple mount, and attach it. Took me 30 minutes.It's very satisfying to see the sediment build up, then get washed away! I have a lot of sediment in my well water, so I have to run it every day, but it's no bog deal, and it's automatic!This thing is of very sturdy construction. Thick plastic walls, and thick brass housing. I have no doubt it will last many years. Also, they include the manual valve switch if you need to remove the automated actuator for any reason. Nice to know I can switch to manual if needed.I did need to change to a 100 micron screen because of the large amount in of sediment in my water. I called in to iSpring directly to ask about buying a 100 micron screen and I spoke to Nick. He was super helpful and sent me a 100 micron screen free of charge! Outstanding customer service from iSpring!

Mark P. |
2020-03-04

Great pre-filter for our whole house water system. Also have the big blue filters as well so this takes a load off them and extends the life of those filters. Heavy duty and doesn't feel like cheap plastic that will break either. The back flushing feature is very easy to set up and works great. Really helps to extend the filter life between cleanings. Been using it for about 3 months now. Still eventuality have to pull it out to clean it but really helps having it automated. My only complaint is the scraper doesn't move during back-flushing and even when i do move it, it's doesn't do much as there is too much of a gap between the scrapper and the filter. Had to contact customer service to get a spare filter for this and customer service was quick to respond by email and even called me after I requested to talk to a real person and made sure i got the correct part. Thanks Nick! Best set up like this I could find out there. Good quality company. My first product review and no one has paid me for this or anything either.

2146066814 |
2020-06-12

A must if you have well water. My wife and I spent 10k with Culligan on a filtration system and this spin down unit was the perfect addition to it. Prior to installing this we were changing the whole house filter every month. No that we installed this beauty we haven’t changed our filter going on four months now. And the filter housing is clear and the filter looks brand new. I thing we could get close to 12 months the way it looks right now without changing the filter. Our well has iron, tanin and is very hard. We also pull some sand in. I have this thing set to flush everyday for 30 seconds. Love it. Will definitely buy again if it were to ever fail.

Ali Garza |
2021-04-15

I purchased the iSpring WSP100ARB Spin Down Sediment Water Filter in hopes to solve a sediment problem I was having on my irrigation system. I have a copious amount of sediment coming from my well. The sediment was keeping my valves from closing and causing my sprinklers heads to have a constant leak.I found the installation of this product to be super simple. Everything you need for installation is included. Once installed the filter did exactly as advertised. Unfortunately for me it worked a little too well. Due to the high amount of sediment coming from my well the 100 micron filter would clog in a matter of minutes, completely cutting off the water supply to the irrigation system.I decided to call customer service. I talked to Nick, the customer service representative, and explained what was going on with my particular situation. He was very knowledgeable and went above and beyond to answer my questions and point me in the right direction. He suggested I go up to a 200 or 500 micron filter, in hopes to block the larger sediment that is actually clogging my valves and let the smaller sediment thats is clogging the 100 micron filter through.Im currently waiting to receive the 500 micron filter to see if it will solve the problem. No matter the outcome I can’t say enough about the customer service and the product itself. It actually exceeded expectations and I believe for normal use this product will definitely do the trick.

Sample girl |
2020-11-18

The product is very well designed and manufactured, user documentation in the package is inadequate. The product appears to be available in four versions, two different particle sizes (50 and 100 um) and manual or auto flush. This model reviewed is for the auto flush and 50 um. The package included 3/4" quick disconnect fitting for inlet and outlet, but product is machined for 1" female connectors (not included) for those with optimized flow rate and deep pockets in mind. The automatic flush module has a visible on/of button, which when pushed lights up the touch screen buttons. The filter screen is scraped with a manually turned knob, which removes most sediment which did not spin-down. If water source demands, the clear plastic housing is removable with provided wrench to access the filter screen assemble. That screen can be brushed inside and out to remove that fine sediment. I found a great YouTube video covering this unit, which included why one needs to do it and would want to do so.The manual provided is lacking any images of the automatic flush module display screen. I was unable to reach anyone during the day at which I needed help. The company got back to me as a result of my first Amazon review explained the phone support issue was caused by Covid-19 and their work from home response. Their call answering system is ringing busy instead of recording messages.In summary, the design, materials and manufacturing is excellent. The documentation included, website and customer support by telephone is a challenge. This is an excellent product, which I recommend, but also strongly suggest acquiring supplementary video tutorial links and user documentation prior to you attempt to use the system. The company has a very helpful video at this webpage.

Dave |
2020-10-09

We purchased this pre-filter as part of a whole house system, all components from iSpring. The units installed easily and all work well. We noticed an immediate improvement in our water quality. Although a bit fancy for us, the automatic flush value is really nice and the clear housing allows for immediate feedback on the condition of the filter screen.There was one small hiccup as the pre-filter was shipped with the wrong size MNPT connectors. We notified iSpring via their website and received a response from Don Huie within 24 hours and a solution from Don within 48 hours. In this days and age, it was very refreshing to be treated this well and professionally. All said, we are very happy with is iSpring filter and with iSpring’s customer service.

Alex Founders |
2021-02-13

I haven't installed this yet. However, I am posting my review so far and will update after I get it installed.The reason it's not installed yet is because the 3/4" push fittings it comes with have a brass ring in the middle that make it more like 1/2" diameter pipe. I already have flow problems, and this is going to make them way worse. I am looking for alternatives fittings that don't have this restriction. It looks like they exist, but I have to order them since they are not sold at Home Despot. I will probably put one in the shop press and see if I can push the ring out. No idea why it's even there. It looks like it's glued in. Even without it, there would still be a stop for the pipe.Also, I would highly suggest tossing the batteries that come with it. They are chinesium, and in my experiences they will eventually leak and damage the electronics. They should be shipping this with Duracell or Energizer batteries only.I took the whole thing apart. It's super high quality. I'm very happy with the build quality. I'm just disappointed that it comes with restrictive fittings and I need to track down something else.

Michael |
2020-06-28

The WSP50ARB is a wonderful product. I couldn't have asked for more. It came in just a couple of days and the install was extremely easy. The Unit itself seems to be very well put together & comes with everything you'll need to effectively complete your install...The Customer Service at iSpring Water Systems (123Filter.com) is second to none that I experienced in trying to locate the right Filter/Filters for my particular application. After talking with Don, Nick, & Li, and asking a Million questions. These people guided me to the perfect Filter arrangement, to fulfill my needs.Kudo's to everyone at iSpring. These people really know whats going on, and put out a Great Line of Products...

Joe A |
2020-09-08

I was having problems with sediment in our well water and decided to install the iSpring before the whole house filter. I installed detachable couplings and a new whole house filter during the job. The iSpring is flushed into the sewer pipe via a spigot valve as shown in the picture. I have the system setup to flush everyday for 30 seconds to optimize the water flow through the 50 micron filter. After about 10 days of use it has made a big difference in our water pressure and dramatically reduced the amount of sediment captured in the whole house water filter.