Travis |
2021-01-16

This is a good, space saving, RO system, with a pretty easy setup that takes the guesswork out of the water quality and when to change the filters. This takes up about half the undersink space that most RO systems use and really reduces the complexity. You are only really connecting a fresh water supply, a drain, and a hose to outlet(s). Everything is clearly marked, you really can't mess this up. I did have to tighten the T-body that feeds the unit quite a bit to get rid of all the leaks. That is probably the cheapest part of the system, just a wonky clunk of adapters. When you are installing definitely tighten onto the water source and then tighten the adapter to the T. Then put everything else on. That adapter that connects to the water source was the messy piece for me, you really have to cinch it down. The water tastes great, it took our water from about 600 TDS to 18. Out water is sourced from lakes, and before this system it really tasted like I was getting a mouth full of chlorine treated lake water. Now its as good as water gets, and my coffee has a better flavor! I have another one of these units of the commercial type for my business which is what drove me to purchase this one over the competition. It has provided my business with 2 years of maintenance free water. Hoping the same for this one.

Lily Z, |
2020-03-14

Did some research on reverse osmosis systems before going with this RO500. Besides all the major benefits that come from RO treated water, I also wanted a filtration system that’s good-looking, space-saving, quiet, and low-maintenance. So glad that this one from iSpring meets all my expectations! Installation was a no-brainer. Just followed the instructions in the manual and completed the installation in about an hours and half(give myself the thumbs up, given that I’m not a handy person). Love the twist and lock design - this makes installing filters so much easier and faster. The smart faucet tells the real-time TDS numbers. Mine started with 5 or 6 in the beginning and dropped to 1 or 2(mostly 1) in a few seconds. Personally, I’m not obsessed with super low TDS numbers, but my boy loves observing the changes of numbers when he gets his water. Water fills up really fast. The manual says that filter change reminders and any fault codes will also be displayed. Most importantly, my tap water tastes great!! Instead of joining the current rush to get loads of bottled water in this Coronavirus COVID-19 situation, which is unnecessary and not good for the environment(think about how many plastic bottles there will be), I am SO HAPPY that I have this water filtration system in my kitchen, giving us safe and good-tasting water.

Anthony Brown |
2020-06-29

The product looks great and fits nicely underneath my sink. I installed it myself. As an engineer who's done a few DIY projects around the house and who has created many procedures over the years, i felt comfortable doing the install. Unfortunately, the procedure wasn't very clear so i ended up using multiple Youtube videos on this assembly. It took me 2-3 hours for the installation and it was by myself. If two people are doing this, may cut it down an hour. Once it was installed it worked great for a while until i noticed the TDS value never changed from 44. i used another TDS meter to measure and it was consistently over 100. I contacted the service department and they took care of the issue very quickly. I reached out to them on a Thursday and the following Tuesday, replacement parts were shipped. The support desk helped me install the replacement filters, rinse them and reset the system. TDS numbers are tracking to

TN man |
2020-08-31

This is a great RO system. Moved recently and needed to install an RO. Did a lot of research, and settled on this model. Have used iSpring RO systems before. This one is fantastic. Faucet tells you ppm of water it is dispensing in real-time. Unit beep at you when a filter cartridge needs replaced. iSpring Customer support is fantastic. Definitely recommend.

M. C. Brumleve |
2021-03-23

I hired a plumber to install this product because I was not comfortable doing it myself. The plumber stated that he had never installed one like this before. I offered to show him the installation video (which I had watched) but he declined. This was my mistake in not insisting that he watch it. He also refused to read or even consult the manual. Needless to say when it came time to install the filters he did not remove the small rubber plugs on the upper end of each filter. This is clearly stated in the manuel and video. We then spent over an hour using tweezers and needle nose pliers with which to pull the plugs out. I had contacted support that was listed in the manuel. Don from support called me back in a timely manner. Other than the plumber having difficulty installing something he knew nothing about and refused to even glance at the manuel until we had a problem, it was a fairly straightforward process. My advice to anyone who is getting this is to watch the video and have the manuel open to where you are in the process for reference. The time spent is well worth the time it takes to check it out as opposed to the time and stress in correcting the mistake. As for the system I am totally impressed with the quality and taste of the water and the ice as I also had purchased the adapter for the icemaker. I would recommend this to anyone with the warning to reserch how to install as opposed to flying by the seat of your pants. I wanted to thank Don from support for contacting me in a timely manner after I had left a message for a callback.

Dan Henning |
2021-05-08

This is the machine you want. Easy to install, great water. I went from over 600 ppm down to 30. Then I added a DI filter to one side for plants and it went to zero. The other split goes to the fridge. Works great. The ice cubes are smaller, but overall, I cannot complain. This system is amazing. The company has been around forever, so you know they'll have replacement filters. Make sure to go to their website for replacement filters. Amazon treats partners like crap and charges them a 30% fee. Which is garbage.

Wonderwoman |
2021-05-10

After quite a bit of research and watching videos we decided on this system despite the hefty price. It had all the features we wanted and since we upgraded our kitchen we wanted something sleek yet functional. My husband was able to install this himself so the videos were very helpful but we did reach out to customer service and Richard was super nice and thorough with assisting us. I like the display because I can visually see how much the water was filtered and I love numbers haha. But we are also short on cabinet space so a tankless system was a must. This has been pretty quiet and runs smooth. I was afraid it would be loud and would constantly create background noise but not the case. For us this was worth it.

Ali |
2021-02-28

It looks good under the sink, and it's reducing the toxic chemicals in the city water. Here in Phoenix, city waters measures around 280 on the TDS meter. This RO filter is reducing that number all the way down to 30. I still use the ZeroWater pitcher to reduce it all the way down to zero, but I do wash my fruits and veggies from the water coming out of the RO filter directly. We hired a guy from TaskRabbit to install it for us because we live in a rental, and I didn't want to risk breaking anything. Since we can't make a new hole in the kitchen countertop, we used the existing hole where the button for the drain grinder is and moved the bottom under the sink.

Martigan |
2021-06-20

I recently put a water softner in my house and wanted to remove the sodium from my refrigerator drinking water. So I just put in the iSpring RO500 system and it is working great. I have it hooked up to my GE cafe refrigerator only and do not use the faucet. There is a slight decline in the water flow from the refrigerator, but still works very well. I chose iSpring over Waterdrop since iSpring states that it can be used with a refrigerator and iSpring makes good RO systems overall. I did purchase that refrigerator accessory kit, but did not end up needing since I was not hooking up a faucet. I did purchase a bypass filter for my refrigerator, since I do not need a filter in it anymore. I did read that keeping a filter in the refrigerator can slow the water flow too, so it is probably a good idea to get a bypass filter for the refrigerator. Overall, the installation was easier than I thought and the water tastes amazing. Never thought I would say that I can tell a significant difference in the taste of water, but you really can. The only difficult part is having to run the water for 30 mins before drinking the water, which was annoying because I chose to just have it attached to my refrigerator. I just kept filling up and dumping nalgene bottles for 30 mins , which worked well enough. You do need an outlet under your sink to plug the RO system in. It does make noise when running, but it is pretty quiet. I would highly recommend this system.

William |
2021-06-08

The well water where I live in the Bahamas has a TDS reading of over 1,300. I decided to purchase this unit because of the reasonable price, clean look, easy install, 2:1 pure ratio and the availability of the replacement filters. The unit lived up to my expectations in all areas except for the final TDS level. I expected to see levels below 20 but realized that this unit is rated for up to 750 and I was nearly doubled that. However, my TDS levels are now generally between 80 and 120 which is comparable to some of the bottled water purchased here and my family and some of my friends who sampled it actually prefers the taste of this water over some of the bottled water available here. The install was extremely easy and the unit is super clean and modern. So far, I'm very happy with the purchase and recommending it so my friends. Time will tell how long the filters hold up to the extremely high TDS levels.