julie jennerjahn |
2016-04-15

Stop buying bottled water, people. While there are a lot of little parts and precise connections in getting this system set up, it is well worth it. After the first six months of purchasing our system, our holding tank developed a certain funkiness to it. We tried all sorts of fixes to no avail so I finally reached out to iSprings customer service. They promptly replaced the holding tank at no charge and we havent had a problem since. We love our water and so does anyone else that tries it. I preach the benefits of this RO system to anyone that will listen and very much appreciate Josh and the rest of the customer service team at iSpring.

Marvin Bienn |
2016-04-11

This is a great product. The best value money can buy. Josh has great customer service. I have attached a Video to compare the qualities of the water. Strongly recommend.

Steven Pointer |
2016-03-24

Item arrived on time and Installation was dead easy. I mounted everything in my basement and ran a rather long section of hose (not included in kit) up to my kitchen sink where I mounted the "luxury faucet" (it is actually quite nice). I live in the country, and the whole house runs off of a cistern, which fills from the house roof eaves (when there is ample rain), and I fill from my well when the rain water is insufficient. I bought a Mr.Meter TDS digital tester to validate the efficiency of the system. Prior to running the water through the system, I had a TDS reading of 280ppm. After running through the R.O. treatment with UV, I now have a TDS of 14 ppm, and the water tastes great. What the 14 ppm is, I cannot tell you, but what I can say is that any hint of chlorine (I add bleach to the cistern to keep it free of algae and other bugs) is completely gone.I plumbed the "waste" water line back into my cistern, I realize this may raise my initial PPM, but I dont think it will be a problem, since the cistern is replenished quite regularly by the well, or rain. I will have to keep an eye on the TDS reading of the cistern water to monitor the impact of recirculating the waste water. I just didnt think it wise to literally waste all this water. Which is substantially more volume then the system produces as clean, filtered water.My kit (ordered Oct. 22/2014) DID COME WITH THE UV LIGHT SMART FLOW SWITCH! Alot of people on here have been complaining about the UV light being on all the time and heating up the first 10 seconds of water or so. This has been solved by the addition of this flow switch, which prevents the UV light from coming on unless there is water flow out of the faucet.I brew beer, so i needed a way to store 10 gallons or more of clean water for brew day. I went to home depot and purchased a rubbermaid BRUTE 35gal. garbage can with lid as a reservoir (made of LDPE 4, suitable for food and drink). I installed an auto float valve in the top of the can, and put a 1/4" push lock "tee" in the blue line (R.O. water to the faucet), and ran a secondary blue line to the can. The rate at which the iSpring system produces filtered water is just a trickle, and is not enough to turn on the UV light through the flow switch. So I installed a rocker switch between the two flow switch wires. This way, when Im filling my 35 gallon reservoir; I can turn the UV light on, and ensure Im getting the cleanest water possible for my beer. So I now have UV light auto and manual mode! Once the reservoir is full (about 12-14 hours, which seems to line up pretty well with the "75 GPD" claim), the float valve closes, the system starts to pressurize the pressure tank, and the water can then be used for consumption at the tap upstairs. The only downfall when filling the reservoir is that the upstairs tap cant be used, but once the reservoir is full, the system operates as normal. Once the reservoir is full, I switch the rocker switch back to "auto" mode, and the flow switch controls the UV light when the faucet upstairs is opened.So far, I am overall very happy with my purchase, everything came packaged well, and I had no leaks at startup. I have one more stage of filtering than my fathers system he got installed, and he paid about $1200 for his from a local water treatment company - with no UV flow switch!I really cant speak for longevity, since Ive only been using it for a few days, but you just cant beat this price! I recommend this system to anyone with RO and UV water treatment requirements.

James Kikoshima |
2016-02-24

Amazing system and fast customer service. I bought this system because the water quality in our area was very bad,And buying water was much expensive specially for a bigger family. I did some research and found this system on Amazon. So far its working fine and producing fresh water. No leakages observed in last 2 months.....

Cynthia Lefevre |
2016-02-24

good .. dific to instal

Bonnie Hall |
2016-02-24

Great Product, little hick ups at the beginning on missing parts etc. The customer service is great to send them to you, it hard to get these parts at the local hardware store. Our system did not have auto UV shutoff and making the water hot. Then we had leaky faucet in the first year, the customer service was great to upgrade and replace it at the end of our warranty period. We had this system for close to 2 years.

Robert Bolender |
2016-02-24

Hi All, I purchased this device about a year ago and truly love the product and the quality. After having the product, the manufacturer contacted me to offer me the pressure switch for the UV light at no cost. They were more than helpful and knowledgeable with walking me through how to install it. I highly recommend this product and company. As a first timer to RO systems, I will recommend going with the 7-stage and 100 GPD system (my family drinks more water than I thought). The 6-stage left my water tasting too flat for my liking, but again, when I contacted the company, they were more than helpful getting me what I needed and how to hook it up. However, if you like flat water, than the 6-stage filtration is what you need (or buy the 7 stage and leave the 7th filter off - add only if you want to). I feel good knowing my water is clean and sterile. I will most certainly recommend to my friends and family.

Marc Shell |
2016-02-24

There are many RO systems out there to choose from but when it comes to customer service, I can say from first hand experience, iSpring stands behind their products.Visit iSpring’s website and read their extensive Frequently Asked Questionshttp://123filter.com/catalog/knowledgebase.php

Erin Printy |
2016-02-24

Water tastes great. I have the 6 stage system with UV light. It just works perfect. It has flow control switch which turns the light off when not in use.I needed to contact customer service. The response was prompt. The representative was very helpful.So, I would recommend this product for both quality and customer service.

John Don Weeker |
2016-02-24

Working for 2 years now and no problem. Also, still the original UV bulb.One of the most cost effective I have used. Filters are not bad in price.