Argentina Vasquez |
2021-02-22

I have had the 6 stage system for about 2 years now. To start off with, the install was easy to do while following the instructions. The water taste great once you remove the first batch after replacing the filters. Pressure coming out is decent, though I will say I wish it was a little quicker. During the 2 year period, I have only had 2 issues. One is the diaphragm inside the take must have been faulty or come loose, allowing for pressure to drop and making the pump continuously run without stopping. Some may see this as a negative but I expect for items to occasionally have a bad apple. I called and spoke with Don and he was able to troubleshoot the issue quickly. Not only did he troubleshoot it he replaced the take and system immediately. Don was amazing on the phone and I could not have asked for better support. Once the new system arrived, everything worked smoothly. My second encounter was after this Texas storm. With boil water warning in place in our area for 2-3 days, it is recommended to replace filters. Unfortunately Amazon did not have the 6 stage available so I reached out to Ispring again. I had the fortune of dealing with Don again and once again he was amazing. He suggested I get the 5 stage and he would supply me with the 6th stage that was missing. They truly care about their customers. Their website has the filters priced a little more and they still have you go on Amazon to purchase it for a lower price. I would recommend this product to anyone interested in getting it. System works well, water taste great, and the customer service incredible. Thank you Ispring!!

Andrew1 |
2021-02-20

Water filter was easy to install. I have had the water filter for over a year and no leaks or issues so far. The replacement filter are easy to exchange out as well. Water filter does take up a little more room than my previous filter due to the alkaline filter on top. Most importantly water taste great!

Daniel |
2021-01-20

I'm happy with the product, but customer support documentation can't be found. Where is the manual? I've looked on this website and there isn't even a customer support page. The videos online are incorrect about flushing... I almost powered up my system but just saw a YouTube comment about flushing the systems The printed page with the replacement kit doesn't say anything about flushing. The lack of support documentation is horrible and makes owning this system far more complicated than it needs to be.

Erik |
2020-09-23

I live in Orange CA, and even though the city reports say they water is healthy for drinking, it tastes terrible. I also just don't trust these reports very well these days. After having a faucet mounted PUR filter for years, I got sick of trying to locate and find a good price for the expensive filters. They wouldn't last long and the water didn't taste much different than the tap water anyways. I picked up a TDS and PH meter set online and did some testing to find that the source tap water here is 305 PPM and 7.77 PH. Knowing I needed something good, I finally decided on this system and have nothing but positive things to say about it. I also got the ice cube maker line kit which was well worth the extra few minutes of install time. The instructions for this system seemed complicated at first, but it was extremely easy to install. I live in an apartment and was lucky enough to already have a hole in the counter top for the faucet, but if I didn't, you can bet I would have built a nice wooden box for it. Because I am not supposed to do any modifications to the apartment, I bought an extra pipe for under the sink, and I also ran a low profile extension cord to the system from the top of the counter since the outlet under the sink is on a switch for the garbage disposal. The cord itself was routed by cutting off the outlet, and simply attaching a new one after it was pushed through the crevices under the counter top. The system itself is mounted on a homemade board with brackets that I can easily slide out from under the sink for service. When I relocate, this system is coming with me and the landlord will never know it was ever here. As far as system performance goes, my ice cubes are clear as day and no longer leave debris in my cups. Some reviewers mentioned they can hear the pump, but it is so silent that I do not hear it at all unless I open the cabinet and get next to it it. The water tastes absolutely amazing, and the PH is in the mid 10's with a PPM of 39. After talking with customer service about the numbers, it was indicated that the alkaline filter was probably dissolving a tad too much and PH should be lower. I spoke with Richard through email, and he was extremely polite, helpful, and fast to respond. He sent a new alkaline filter which arrived very quickly and made the system produce a PH of 9.25. PPM restarted at 27 and continues to rise indicating the alkaline filter is actually doing its job and adding the good minerals back into the water. I am stoked at how awesome the system performs, and the customer service of this company is top notch! Kudos to Richard!

Brian Besthorne |
2020-07-16

The unit was very well packed and the instructions were clear. I had no issues installing it in my basement to save space under the sink for storage. I did build a shelf to help support the weight of the unit (plus screwed it to the wall) which worked out well. The water tastes great and I no longer have to buy bottled water.

0 0 |
2020-06-05

I have tried the RO water filters from both iSpring and other brand. I would recommend iSpring any day. We stopped using the inline fridge filters as they were $40+ every 3 or 4 months. Feel very good about our decision.

Denise Dewees |
2020-06-04

My residential plumber did it and it took about 2 hours. Totally satisfied with this RO system.

Monta May |
2020-06-03

My tap water was around 250-300 PPM before I installed this system. Now I get 20-25 PPM. I can even taste the difference.

0 0 |
2020-05-29

Finally weened ourselves off of bottled water and could not be happier. I thought my water was good before but now the purified water is perfect every time I test i.

Lizzeth Noriega |
2020-05-26

The system works flawlessly since day 1. Not sure what else I can add to all the other good reviews.