Gary Walker |
2018-08-23

Great filter and experience! From unboxing the parts to installing them, I had no problems figuring out how get the delicious water flowing. The instructions were very clear on paper and watching the install video on YouTube was just icing on the cake.

Ivan Gomes |
2018-08-12

My water was pretty much already clean through a basic charcoal filter but my girlfriend kept complaining of a bad taste. You know what they say, happy girlfriend, happy life (or something like that) so I bought and installed this RO system based on hours of research. It has a relatively high GPD, inexpensive, standard parts, a good warranty, an included very stylish faucet (In fact more stylish than my sinks normal faucet) and amazing customer service reviews. Lo and behold! My water has a much lower PPM value. It went from 285 to 13 PPM and the taste is gone. It took me about 20 minutes to set up( an hour or so including drilling holes in my cast iron sink and the drain pipe ) because the instructions were as clear as the water this system produces. They were even modern and referenced YouTube videos for the more video inclined. In the end, what matters is that this is an easy to install, good quality, and will make the SO in your life happy which in the end makes your life better. Edit: Thank you Nick for your followup email. Goes to show the customer service is living up to the reviews.

michael taynor |
2018-08-11

The installation process was easy and there are plenty of YouTube videos to help you out. So far the quality has been good. The only reason I didnt give it five stars was because I wasnt expecting the water to taste so bad. I ended up getting an additional add-on to add minerals back to the water after it passed through the filter. It is likely an issue with all reverse osmosis water filters, but many seem to come with the additional filter as part of the whole package.

Michael Bright |
2018-08-08

We really like this product and highly recommend. Installation was not that difficult. We followed few videos on how to install and that helped.

ben chia |
2018-08-06

Simple installation. I thought drilling through the countertop would be hard but it was pretty easy. Great video for the installation. We really enjoy not having to buy gallons of water at the store and lugging them home.

Noel Valones |
2018-08-06

We like the filter system the water taste fresh and doesnt the side taste.

LaKisha Hall |
2018-08-05

The filter is now installed and is working well for several weeks. It is very easy to use, and although it seems like changing the filters will be a pain, it only has to be done between every 6 months to a year. I tested our tap water with a PPM meter and it was in the 40s (actually not bad), but after running through the RO system it is down to 14 PPM (probably would be closer to 0 without the trace minerals added back in by the system).The installation however, was not a piece of cake, and it took my husband and I close to a day to complete (and we are pretty handy). We already had an extra hole in our sink, so we didnt have to drill that, but because we live in NYC we did have to drill though the metal drain pipe (which apparently is only required in NYC).The most difficult thing however, was troubleshooting the system, where it was stopped up in several places. The instructions are sub par (and not specific to having the pump or the additional mineral filters), and the company is not available on the weekend for tech support. The plastic tubes need to be pushed in a a full 1/2", farther than it seems necessary, or they will leak (which happened with all of our connections). In addition, several of the connections that were set at the factory were faulty, and we had to take them all apart and put them back together to get them to work. So, an incredibly frustrating day all around. Also, even after draining the first tank per the instructions, the second tank had a milkiness to it that didnt dissipate, so we had to drain the tank a second time. By the third tank the water was clear. The taste isnt amazing, but it beats tap water. My husband also likes to run it through the Brita as well, which he says makes it taste better.One very important thing to note, although there are systems that will work on water pressure alone, this system will not work without power to the pump, so make sure it is plugged in when youre ready to test the system. Also, the pump will only pump when it senses a lack of pressure, so if youre troubleshooting you may need to drain parts of the system to get the pump to activate after troubleshooting.Now that its installed, we like it a lot, and we havent had any issues. The faucet is attractive. We did set up the leak detector, but we havent had any leaks. I usually take a large bottle of the filtered water with me to work, and I have noticed I drink less water overall; the RO water doesnt make me thirsty like regular water. Considering that I used to drink tons of water (way more than necessary), this is a huge improvement.

Tom Herdt |
2018-08-05

Especially moving to Dallas from Seattle was a big change in water quality and thankfully I had iSpring RO to rescue. This system is fantastic, I have had this for more than 3 years and still running. I do change filters on suggested time frame, water still taste good. Installation is simple and easy to follow through. I do look for youtube videos during filter change. I highly recommend this to anybody who is looking to improve water quality.

Greg Watts |
2018-07-21

The packaging was perfect. The instructions were clear. It was reasonably easy to install. No leaks. I am drinking my first cup of coffee made with RO water. Oh, and the replacement filters are much cheaper than a Whirlpool product I purchased from a home improvement store.

jeffrey rose |
2018-07-17

I am not a plumber but the installation was not that hard. The parts are made high quality. Each components were labeled correctly. I feel much safer drinking water from this filter system. The customer service was very responsive and friendly when i needed them. I recommend this filter system to any house hold.