Does this work with instant hot water as well as cold water?

No, it is designed exclusively for dispensing cold drinking water with a single connection. Hot water is not supported.

How can I contact support for product-related questions?

You can reach out to our support team by calling (678) 801-9308, Monday to Friday from 9 AM to 5 PM EST. They are ready to assist you with any inquiries you may have.

Is this a air-gap or non-air gap faucet?

This faucet is a non-air gap faucet. It's important to confirm its compatibility with your filtration system before making a purchase.

How long is the stem of this faucet, and can it adapt to countertops with a thickness of 3 inches or more?

The industry-leading stem length offers unmatched adaptability for various kitchen styles and countertops, including those with a thickness of 3 inches or more.

Does this faucet come with a built-in filtration function?

This drinking water faucet itself does not include a filtration function. It is intended to be used in conjunction with an RO filtration system for purified water.